![]() ![]() ![]() ![]() In the run program box that comes up, type cmd and press enter. (press the key with the windows logo in the lower left of your keyboard between CTRL and ALT and while holding that, press the R key, then release both) Perhaps you could try from the command line? If you know the drive letter assigned to your Kindle, for example E:, you can try this and report back what you see: it looks like you're using a Windows system. I'd like to help, but I'm having difficulty understanding the question. ![]()
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